FAQ

Frequently asked questions

Clear answers to the most common questions about trading, storage, and security on MintTrade.

Yes. You can redeem your MintTrade holdings for physical gold, silver, platinum, or palladium through our Redeem process. Orders are securely packaged and shipped via our insured delivery partners. For full details, please see our Terms & Conditions.

Yes. Your MintTrade purchase represents fractional ownership in investment-grade gold, silver, platinum, or palladium held in pooled positions. Because we buy in large volumes, our premiums are lower than those on smaller retail products. We pass those savings on to you, giving you 100% physically backed metals ownership at a lower cost than traditional retail bullion.

We send a storage invoice to your email at the end of each calendar quarter:

  • Quarter 1 — Jan 1 to Mar 31 → Invoiced Apr 1

  • Quarter 2 — Apr 1 to Jun 30 → Invoiced Jul 1

  • Quarter 3 — Jul 1 to Sep 30 → Invoiced Oct 1

  • Quarter 4 — Oct 1 to Dec 31 → Invoiced Jan 1

No. Tax reporting for any MintTrade transactions is the sole responsibility of the account holder.

Storage fees are calculated daily based on the type and amount of metal you own.

Formula:
Daily Storage Fee = (Closing Spot Price × Storage Rate × Ounces Owned) ÷ 365

  • Closing Spot Price — The official spot price at 4:00 PM CST for the specific metal.

  • Ounces Owned — The total ounces you hold for that metal type.

Storage Rate:

  • Gold — 0.12%
  • Silver — 0.30%
  • Platinum — 0.12%
  • Palladium — 0.12%

A trade platform for precious metals

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